Bulletproof Warranty

WARRANTY INFORMATION

We’re dedicated to making the most durable products on the market and complete thorough quality inspections on all products before they leave our facility. But sometimes the unexpected happens. So if there’s an issue with your Robohawk product, we provide the below warranty.

LIMITED WARRANTY

Robohawk, LLC (“Robohawk,” “we,” “us,” or “our”) takes pride in the products we make and warrant to the person who originally purchased the product (“you”) that all Robohawk products will be free from defects in workmanship and materials for their applicable Warranty Period (outlined below), subject to the below conditions.

2 Year Limited Warranty*

All Robohawk paracord tethers, laynards and leashes and the attached components are backed by our 2 Year Limited Warranty for any defects due to workmanship. If a defect occurs as the result of the product’s intended use during the Warranty Period, we will replace, at our discretion, without charge, the defective product or part.

File A Claim

In order for your warranty claim to be approved, the following conditions must be met:

  • You must have purchased the product from the Robohawk website or authorized dealer;
  • You must provide proof as to the date of purchase from the Robohawk website or authorized dealer;
  • You must return the product to Robohawk at your own cost; and
  • You must have used the product only for its intended purpose.

For warranty claims please email us:
contact@robohawk.us

Robohawk’s sole obligation under this warranty shall be replacement of non-conforming products.

*This warranty is void if the product is damaged resulting from misuse, abuse, neglect, normal and reasonable wear and tear, improper installation, or use other than that for which the product was intended.